PASI Knowledge Base

Table of Contents

Obtain Access to the Student Information via myPass

A user (Student, Parent/Guardian, or an Authorized User) uses this screen to signup for access to a particular student's information in myPass.

Desktop Mobile

Configuration

English Browser Title Obtain Access to the Student Information via myPass - myPass
Screen Title Obtain Access to the Student Information via myPass
Breadcrumb Obtain Access to the Student Information via myPass
French Browser Title Accéder aux renseignements de l’élève dans myPass - myPass
Screen Title Accéder aux renseignements de l’élève dans myPass
Breadcrumb Accéder aux renseignements de l’élève dans myPass

Security Requirements

To access this page a user need to successfully log into myPass with their Education Account credentials and is not accessible when using myPass in ADMIN mode.

Page Introduction

The introduction of this page includes the following information:

English Text You must be connected to a student to use myPass. What can I do on myPass?
French Text Vous devez établir une connexion avec un élève pour vous servir de myPass. Que puis-je faire dans myPass?

What can I do on myPass?

Clicking this link opens an information dialog with the following information:

English Text

What can I do on myPass?

myPass is a secure self-service website for Alberta students to:

  • Order high school transcripts in English and French
  • View diploma exam marks
  • Register to write or rewrite diploma exams with online payment
  • View progress towards a credential (diploma or certificate)
  • View and print Detailed Academic Reports (DAR)
  • Order additional copies of an awarded credential in English or French
  • View and update student personal information
  • Request diploma exam rescores
  • View and print confirmation letters such as name, age, enrolment and proof of residency
French Text

Que puis-je faire dans myPass?

myPass est un site Web libre-service sécurisé où les élèves de l’Alberta peuvent :

  • commander des relevés de notes d’études secondaires en anglais et en français;
  • voir des résultats d’examens en vue du diplôme;
  • vous inscrire, avec paiement en ligne, pour passer ou repasser un examen en vue du diplôme;
  • constater les progrès réalisés vers l’obtention d’un diplôme ou d’un certificat;
  • voir et imprimer un rapport scolaire détaillé (DAR);
  • commander des copies supplémentaires en français ou en anglais d’un diplôme ou d’un certificat qui a été décerné;
  • voir et mettre à jour leurs renseignements scolaires personnels;
  • demander la deuxième correction d’un examen en vue du diplôme;
  • voir et imprimer des lettres de confirmation de nom, d’âge, d’inscription et de preuve de résidence;

Personal Information Management

This section of the screen outlines the FOIP (Personal Information Management) information related to the information that is collected on this screen and subsequently used by Alberta Education.

  • When viewed using a Desktop, the information is displayed on the right hand side of the page.
  • When viewed using a mobile device, the information is displayed as a link that opens a dialog box with the FOIP information.

Information about you

This section identifies how the user is related to the student.

The following French translations are used for this section of the screen:

English Text French Text
Information about you Renseignements à votre sujet
I Am Je suis
The student (current or previous Alberta student) L’élève (ancien élève ou élève actuel de l’Alberta)
A parent or guardian of the student Parent ou tuteur d’élève
Other (not the student and not the Parent/Guardian) Autre (ni l’élève et ni le parent/tuteur)

Student Information

This section is used to capture information about the student.

The following French translations are used for this section of the screen:

English Text French Text
Student Information Information au sujet de l’élève
Alberta Student Number Numéro d’apprenant de l’Alberta
Please provide an ASN in the format: XXXX - XXXX - X. Veuillez fournir un ASN en format XXXX - XXXX - X.
Where can I find my Alberta Student Number? Où puis-je trouver mon numéro d’apprenant de l’Alberta?
Date of Birth Date de naissance
Please provide a valid date in the format: YYYY/MM/DD Veuillez fournir une date valide en format AAAA/MM/JJ.
YYYY/MM/DD AAAA/MM/JJ

Where can I find my Alberta Student Number?

Clicking this link will display an information dialog with the following information:

English Text

Where can I find my Alberta Student Number?

Individuals who have attended a school or post-secondary institution in Alberta, can find their Alberta Student Number (ASN) on documents issued by their school or by Alberta Education. Some examples include:

  • Student Report Card
  • School ID Card
  • High School Transcript of Achievement
  • Detailed Academic Report (DAR) issued by Alberta Education
  • Diploma or Certificate of Achievement

Any individuals who are unable to locate their Alberta Student Number, should contact their school or Red Tape Reduction and Student Records.

If you need to notify Alberta Education about the delivery of Home Education for someone who has not previously attended school in Alberta, click here.

French Text

Où puis-je trouver mon numéro d’apprenant de l’Alberta?

Les personnes qui ont fréquenté une école ou un établissement postsecondaire en Alberta peuvent trouver leur numéro d’apprenant de l’Alberta (ASN) sur les documents délivrés par leur école ou par Alberta Education. En voici certains exemples :

  • un bulletin d’élève;
  • une carte d’identité de l’école;
  • un relevé de notes officiel;
  • un rapport scolaire détaillé (DAR) délivré par Alberta Education;
  • un diplôme d’études secondaires ou un certificat de réussite.

Toute personne qui n’arrive pas à trouver son numéro d’apprenant de l’Alberta (ASN) devrait communiquer avec son école ou avec Red Tape Reduction and Student Records.

Si vous devez informer Alberta Education concernant la prestation d’un enseignement à domicile pour quelqu’un qui n’a jamais fréquenté l’école en Alberta, cliquez ici.

Where:

Additional Information

This section is used to collect optional information that could be used to assist with the creation of a connection to the student.

The following French translations are used on this screen:

English Text French Text
Additional Information Information complémentaire
Signup Access Code Code d’accès
Only enter an access code if you have received one from Alberta Education Entrez un code d’accès uniquement si vous en avez obtenu un auprès d’Alberta Education.
Cell Phone Number Numéro de téléphone cellulaire
Postal Code Code postal
Example: A0A 0A0 Exemple : A0A 0A0
Note: By clicking Activate Connection below, you agree to be bound by the myPass Terms of Use Agreement. Remarque : en cliquant sur Activer connexion ci-dessous, vous acceptez d’être lié par l’entente Entente myPass sur les modalités d’utilisation.

myPass Terms of Use Agreement

Clicking this link opens an information dialog containing the myPass Terms of Use Agreement.

Controls

The following controls are used on this page.

Activate Connection

This button is used to process the request to connect to a student.

English Label Activate Connection
French Label Activer connexion

The “Activate Connection” button is not enabled until the Education Account user identify their user type (i.e. Student, Parent/Guardian, or Authorized user) and the user indicates whether or not they have received a Signup Access code (‘Yes’ or ‘No’). Once the Activate Connection is selected, it calls the internal service Create myPass Connection to validate the inputs and establish a myPass connection for the user.

Clicking the Activate Connection button results in myPass calling the internal Create myPass Connection service to validate the inputs and establish a myPass connection for the user.

If the connection is established, the user is directed to the myPass Homepage and a Success Message is displayed to the user on the page.

If a connection could not be established, due to one of the following validation rules, the user remains on the Obtain Access to Student Information page with a generic information message.

The following information message is displayed:

English Text Alberta Education was unable to establish a myPass connection based on the information provided. If you need assistance, please contact the school or the Help Desk ( (780) 427-5318, for toll free access within Alberta, first dial 310-0000)({ValidationRule#}).
French Text Alberta Education n’a pas pu établir de connexion myPass en utilisant les données fournies. Si vous avez besoin d’aide, veuillez communiquer avec l’école ou Help Desk ( (780) 427-5318, pour obtenir une ligne sans frais en Alberta, composer d'abord le 310-0000) ({ValidationRule#}).

Where,

  • {ValidationRule#} is the Validation rule number that generated it.

If a connection could not be established for any other reason, there may be additional options for the user to obtain access. These options are outlined on the Additional Options for Establishing a myPass Connection.

  • If there are any options that can be presented to the user, the user is directed to the Additional Options for Establishing a myPass Connection screen.
  • If there are not any options that can be presented to the user, the user remains on the Obtain Access to Student Information page with the following message:
English Text You are not eligible to be connected to the requested student in myPass at this time.
French Text

Cancel Request

This button is used to cancel the request to connect to a student.

English Label Cancel Request
French Label Annuler demande

The Cancel Button is Hidden on the page when:

  • The Education Account user does not have any active connection and the user is coming to the page this page to establish their first connection. As we don’t have anywhere to direct the user when they click cancel, hence the cancel button is hidden in this scenario.
  • The Education Account does not have any connections to display as all the connections are either expired (only the Parent/guardian and Authorized user’s connections can expire), suspended or the student has a student hold. In this instance, the student selector directs the user to ““Obtain Access to the student information via myPass”. In this instance as well, we don’t have anywhere to direct the user when they click cancel. Hence, the cancel button is not visible in this scenario.

All other instances (e.g. when a user is coming from a tile from myPass Homepage) the cancel button is visible on the page.

Informational Message

The following information messages may be displayed on this screen.

Success Message

If the connection is Established for the student, the student is directed to the myPass Homepage and a Success Message is displayed to the user on the page.

Success! Your connection is activated. Your Education Account now has access to the information for {Student Preferred name} – (ASN}.

No myPass Connection to Display

When an Education account, 1) logs into myPass but we are unable to display any myPass connection information to this user. (i.e. These myPass connections are either on Student Hold (official Marks), Suspended or Expired, therefore, we are unable to direct this user to the myPass Homepage), Then,

  • The following informational message is displayed to the Education account user on the top on this page.

The information on the connected student(s) is not available at present. Please log in later to obtain access to the student’s information. Alternatively, if the problem persist for an extended period then please contact PASI and Student Records.

If you wish to obtain access to another student’s information then please provide the requested information below.

Note: PASI and Student Records will be linked based on the PASI and Student Records - Link.

Update History

  • R9.08 - F11971 update
  • R9.12 - F12250 update

Google Analytics

Google Analytics is implemented as per the myPass Analytics guidelines.

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that has a myPass connection to access the student information
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