A user can reorder a document order item to create a new document order & document order item where the values default to the values from the source document order item. Once submitted, the reordered item is linked to the source item.

The reorder function allows Student Record users to generate a new order for the requestor in cases where there was an issue with the initial order and it was not successfully delivered to the intended recipient. For example, if the initial order was sent to the wrong address, a Student Records user can perform a reorder and correct the address on the new order so that it can be successfully sent to the recipient.

The cover letter generated on a reorder depends on the source document order item; if the source item is a first-run then the first-run cover letter would be used; otherwise the reprint cover letter would be used.