Manage myPass Letter Order Items

A Student or Connected 3rd Party can use the myPass functionality to view and manage their orders/order items.

manage_mypass_letter_order_item_bpm.vsdx

Primary Scenario – Student/Connected 3rd Party Views information

This scenario begins with the Student or Connected 3rd Party logging into myPass.

1. Student/Connected 3rd Party logs into myPass.

2. Student/Connected 3rd Party navigates to the Ordered Documents screen.

3. Student/Connected 3rd Party views the list of letter orders/order items for the student.

4. Student/Connected 3rd Party selects a single letter order item to view the order item details.

5. Student/Connected 3rd Party views the order item details via the Letter Order Item Details panel.

6. Student/Connected 3rd Party selects to view the unofficial letter document for the order item.

This scenario ends with the Student/Connected 3rd Party viewing the unofficial letter document.

Alternate Scenario #1 – Order Details not required

This scenario continues from step 3 of the Primary Scenario.

4. Where no additional details are required, this scenario ends.

This scenario ends with the user viewing the list of document orders and order items for the student.

This scenario ends with the Student/Connected 3rd Party cancelling the order item record.

Alternate Scenario #2 – Order Details not required

This scenario continues from step 3 of the Primary Scenario.

6. Where Student/Connected 3rd Party, view unofficial copy of the letter order item.

This scenario ends with the user viewing the unofficial copy of the letter order item.

This scenario ends with the Student/Connected 3rd Party closing/saving the unofficial copy of the letter order item.