Assessment has the capabilities in PASI to award Waived Fees in a diploma course to students which can be used to pay diploma exam registration fees; the system will automatically waive the fee (i.e. apply a 'system waiver') next time they register for the diploma exam.

The granting of a Diploma Exam Waived Fee to a student in a diploma course involves a request and review process that engages Special Cases and/or the Director of Exam Administration.
If the request is approved, Assessment will be requested to create the Student Fee Coupon for the diploma course in PASI for the student.

This process considers scenarios where multiple students are registered to write a diploma exam, do not write or are unable to write the diploma exam, and whether the students situation warrants a Student Fee Coupon being granted to the them.

This scenario begins when an event occurs that prevents or will prevent multiple students from being able to write their exam in a diploma course at a Writing Centre.

1. Writing Centre makes a request to the Director of Exam Administration to have Waived Fees granted to Students who were unable to write or complete their diploma exam due to the event at the Writing Centre.
2. The Director of Exam Administration reviews the request and determines whether Waived Fees will be granted to the Students and notifies the Writing Centre who in turn will notify the Students.
3. The Director of Exam Administration requests that Assessment creates the Waived Fees for the Students.
4. Assessment receives and processes the request for the Waived Fees creating the coupons in PASI. The newly created coupons are reviewed in PASI by Assessment and updated if required.

The process ends with Waived Fees created for students, and the students have been notified that their next exam registration in the course will not require a fee to be paid.

This scenario starts after the Writing Centre has submitted their request for Waived Fees in Primary Scenario #1.

1. The Director of Exam Administration reviews the request and decides that Waived Fees will not be granted to the students and notifies the Writing Centre.

This scenario ends with the Writing Centre notifying the students of this decision.

This scenario continues from step 4 of the Primary Scenario where the Assessment identified that there are errors when generating coupons for students.

1. Assessment deletes the coupons that are created in error.

This scenario continues from step 4 of the Primary Scenario where Assessment creates the correct coupon(s) for the correct student(s).