Process Transcript Order Items

PASI receives and processes document order items for all document types. Each document type has specific rules around processing and content produced. The transcript document processor is responsible for processing transcript order items.

process_transcript_order_items.vsdx

Primary Scenario – Successful Transcript Operation

This scenario begins when a transcript order item is ready for processing1).

1. PASI retrieves all transcript order items that are ready for processing.

2. PASI validates the transcript order item.

3. PASI gathers the transcript content.

4. PASI generates the transcript data.

5. PASI creates a transcript official document record.

a. This includes producing and saving a PDF and XML document.

6. PASI updates the transcript order item status = Ready For Delivery.

This scenario ends with the transcript being set to Ready For Delivery.2).

Alternate Scenario #1 – Successful Transcript Generation - Automated Mail Large Document

This scenario continues following step 5 of the Primary Scenario where the Delivery Method is Automated Mail and the Number of Pages Exceeds Automated Stuffer Capacity. PASI compares number of pages in PDF against Capacity Limit of Automated Envelope Stuffer (Number of Pages of PDF > Capacity Limit of Automated Envelope Stuffer).

6. PASI updates the transcript order item delivery method = “Manual Insert”.

This scenario continues from step 6 of the Primary Scenario.

Alternate Scenario #2 - Successful Transcript Generation - Not Automated Mail

This scenario continues following step 5 of the Primary Scenario where the Delivery Method is not Automated Mail and special handling for delivery is not required.

6. PASI updates the transcript order item status = Ready For Delivery.

This scenario ends with the transcript being electronically delivered to the Service Provider for Physical Printing.

Alternate Scenario #3 – Special Handling Required

This scenario continues following step 5 of the Primary Scenario where the Delivery Method is not Automated Mail and based on the manual delivery method specified, special handling for delivery is required.

6. PASI updates the transcript order item Special Handling Required = “Outstanding”.

7. PASI updates the transcript order item Status = Ready For Delivery.

This scenario ends with the transcript being set to Ready For Delivery.3).

Alternate Scenario #4 – Validation Failed for Apply Alberta Requestor (Error not Student Hold)

This scenario continues following step 2 of the Primary Scenario where the validation has not passed on a transcript order item and the error is not “Student Hold”.

3. PASI updates the transcript order item status = “Cancelled”.

4. PASI notifies ApplyAlberta of processing error and cancellation.

5. ApplyAlberta Registered Institution receives notification of transcript order item processing error.

This scenario ends with the ApplyAlberta Registered Institution receiving notification of the cancellation of their request.

Alternate Scenario #5 – Validation Failed for Apply Alberta Requestor (Error is Student Hold)

This scenario continues following step 2 of the Primary Scenario where the validation has not passed on a transcript order item and the error is “Student Hold”.

6. PASI updates the transcript order item status = System Hold.

This scenario ends with the transcript order item status being updated to System Hold. Note: Document order items with a status of System Hold will be manually managed by the Student Records staff.

Alternate Scenario #6 – Validation Failed, Requestor not Apply Alberta

This scenario continues following step 2 of the Primary Scenario where the validation has not passed on a transcript order item and the requestor on the order item is not ApplyAlberta.

3. PASI updates the transcript order item status = “System Hold”.

This scenario ends with the transcript order item status being updated to System Hold. Note: Document order items with a status of System Hold will be manually managed by the Student Records staff.

1)
with a Delivery Method is Automated Mail and the # of pages does not exceed the stuffer capacity
2)
meaning that the document may be delivered to the recipient, which is handled via the Deliver Document Order Item sub-process
3)
meaning that the document may be delivered to the recipient, which is handled via the Deliver Document Order Item sub-process, where the transcript being electronically delivered to the Service Provider for Physical Printing