The View Student Document Details - Problem Card - Actions - Reject action on the View Student Document Details screen.

This dialog allows a user to reject a previously reported Student Document Problem for a Student Document. Rejecting a problem indicates that the reported problem is a non-issue. This would be used in the following scenarios:

• where the user who reported the issue did so in error and would like to remove the problem
  • Note: where a user reported a problem, they may also reject their own problem, even if they don't have the PASIprep Level 50 Permission - Manage Student Documents.
• where the user reviewing the issue determines that the reported problem is not a problem (which is the resolution).

Where the No button is selected, the dialog closes without any changes being saved and returns the user to the screen they accessed the dialog from. Where the user can access the dialog, they can access the No button.

When clicking the Yes button to save the changes to reject the student document problem record and processing occurs.

Where the validation on Yes/Save was successful, a new Student Document Problem record is updated as follows:

• Problem Type - no updates
• Reported by User – no updates
• Reported Date/Time – no updates
• Reporting User Email – no updates
• Resolution Taken – Rejected
• Resolved By User – the user rejecting the resolution.
• Resolved Date/Time - the date/time the problem was rejected.
• Student Document Problem Is Result of Failed QA = no updates