Rule 60083 - Unable to Establish a Parent/Guardian Connection (Under 18 years of age)

This Rule is available in both English and French. Please refer to French Translations page for the French text.

Rule Type Rejection

Validated Data

Description

A Parent/Guardian has the only the following connection method to gain access to their student's information via myPass:

1. Email Address match - The Primary or the Alternate Email addresses from the PED Education Account matches the Email addresses recorded against the non-expired, non-deleted parent/Guardian record for the student they the Parent/Guardian is attempting to connect to. 2. Cell Phone Match - The Mobile Number associated to the PED Education Account matches a Guardian Mobile Number recorded against the non-expired, non-deleted parent/Guardian record for the student they the Parent/Guardian is attempting to connect to.

The logic of the rule is performed in the following manner:

  • Email Address Match is performed
    • If Matches, The rule Passes and a connection is established between the Student and the Parent/Guardian's education account.
    • If No Match, the Cell Phone Match is performed
      • If Matches, The rule Passes and a connection is established between the Student and the Parent/Guardian's education account.
      • If No Match, and the student is under 18 years of age then the Parent/Guardian is requested to contact the school to get their details updated.

Additional Notes

Message

When this validation rule is triggered, the following message is returned:

Unable to create a connection. Please contact the student’s current school to verify that your parent/guardian information including your email address is correctly registered in PASI.


Applies To

This rule applies to:

Change History

  • Release R6.10 (F6660) – Added
  • Release R7.02 (F7517) – Message updated
  • Release R7.03 (F7589) - Rule is updated to support Bilingual initiative.
  • Release 8.10 (F9717 - Updated to support cell phone matching

Upcoming Changes