The Student Records team is able to manage student holds to prevent Official Mark and Credential information from leaving the ministry.

There are times when the ministry is aware of an issue, either student based or system based, which affects the official marks and investigation is required by Student Records prior to releasing that student official mark information to outside bodies.

Since PASI releases student mark information to students and third parties through a number of different channels, it is necessary to manage the restriction of this information in a manner that prevent information from being released when undesired but still track the restrictions to ensure student are released from hold in a timely manner.

Student records should never be subject to these restrictions, as it is Student Records that investigates and resolves the issues.

A student hold will have the following restrictions:

• Student will not be accessible via myPass. The myPass connection will be treated similar to a suspended student.
• Document Processors will not generate Transcript, Credential, myPass PIN Signup Letter (PDF) or myPass SLA Express Signup Letter (PDF) documents for students with an active Student Hold.
• School Authorities, Schools and Students will not be able to generate a Detailed Academic Report (PDF) and Diploma Exam Results Statement (PDF) for a locked out student.

SIS-Enabled schools will not be able to synchronize Student Official Marks (and Official Mark Audit Information) or Credential Requirement (and Requirement Audit Information) while the student is locked out.

Managing Student Holds includes the following:

• Creating a Student Hold
• Editing an Expiry Date or Note
• Deleting a Student Hold
• Reviewing Soon to Expire Student Holds

managestudentholdbpm.vsd

This scenario begins with the Student Records user has a business requirement to put a hold on a student.

1. Student Records/PASI Operational Support enters PASIprep
2. Student Records/PASI Operational Support navigates to the ‘List Student Holds’ PASIprep screen from the Admin menu.
3. Student Records/PASI Operational Support presses the Add Button.
4. Student Records/PASI Operational Support enters the ASN, Expiry Date and Notes for the Student Hold.

This scenario ends when Student Records selects save for the Student Hold information.

This scenario continues from step 2 in the Primary Scenario where the Student Records user would like to edit the existing Student Hold to update the expiry date or notes.

1. Student Records/PASI Operational Support locates the existing Student Hold for a specific student.
2. Student Records/PASI Operational Support selects the Edit icon.
3. Student Records/PASI Operational Support edits the Student Hold.

This scenario ends with the Student Records saving their changes to the Student Hold.

This scenario continues from step 2 in the Primary Scenario where the Student Records user would like to end the Student Hold.

1. Student Records/PASI Operational Support locates the existing Student Hold for a specific student.
2. Student Records/PASI Operational Support selects Expire Immediately.

This scenario ends with the Student Hold expiry date is updated to the previous day and the Student Hold is no longer active. The student will be able to access their official marks and credentials via myPass and order a Transcript, Credential, Diploma Exam Results Statement (PDF) and Detailed Academic Report documents.

Not Applicable