Part of the Order a Transcript process.

User will pay through a page from EPS2; the billing information from Step 3 and user’s Education Account email address will be presented on screen as the Payer’s information. Below is an example of the EPS2 screen:

Once the user submits their payment and credit card information, EPS2 will process the transaction and the user will be forwarded back to myPass. There are 3 possible outcomes from the transaction.

1. The user paid for the invoice successfully
2. The user’s payment was declined (e.g. due to incorrect credit card information or insufficient funds)
3. A System Error Occurred and EPS2 cannot determine the status of the payment

• The Electronic Payment System Invoice’s Processing Status is set to Successful
• The Document Order is updated as follows:
  • Payment Transaction ID is set to the Payment ID from EPS2
  • The Status is set to “Ordered”
  • All Order Item’s Amount Collected will be set to the full amount expected.
• The user will be taken to Step 5 Transcript Order Confirmation

• The Electronic Payment System Invoice’s Processing Status is set to Declined
• The Document Order is updated as follows:
  • Payment Transaction ID is set to the Payment ID from EPS2
  • The Status is set to “Payment Not Received”
• The user will be taken to a Payment Not Received page which shows the following:

• The Student Panel is shown on the screen
• The user can return to Billing Information (Transcript Order) by clicking on the [Retry Payment] button/link.
• The user can return to Review My Transcript Order Screen by clicking on [Return To my Order] where they can try paying again, or cancel/edit their order.

If a System Error occurred and EPS2 cannot determine the status of the transaction (whether it was paid or declined), the Document Order and the Electronic Payment System Invoice is not updated; user will be taken to a Payment Error page which shows the following:

• The Student Panel is shown on the screen, but the [Cancel order] link is removed as user cannot modify an order in a Payment Pending status.
• The user can return to Review My Transcript Order Screen by clicking on [Return To my Order] where review the order.
• Contact Transcript Office - Link is used as the {Transcript Office} link.

This page does not exist in Admin Mode as Admin Users do not use EPS2 for payment.