The Student Records team manages student credential infromation for a single student by:
Please Note: Student Records may also award credentials for multiple students at a time (refer to the Manage Bulk Student Credentials business process document for details).
This scenario starts with Student Records wanting to award and order a credential that has been achieved by the student.
This scenario ends with the credential being awarded, ordered and received by the student. Where Student Records chose not to order the credential immediately, this scenario ends with the credential being awarded to the student, but not ordered.
This scenario begins where a credential has already been awarded to the student and Student Records determines that a new credential number must be re-issued for a student to update the information displayed on the credential. This could occur based on the student identifying an issue with the awarded school year OR requesting that their new name be displayed on the credential.
This scenario continues from step 5 of the Primary Scenario.
This scenario continues with Step 6 of the Primary scenario following the re-issue and order of the credential number. Where Student Records chose not to order the credential immediately, this scenario ends with the credential being awarded to the student, but not ordered.
This scenario continues from step 5 of the Primary Scenario where Student Records determines that an awarded credential must be deleted from a student's record. This could occur where the credential was awarded erroneously to the student OR where a student was found cheating and shouldn't have had the credential to begin with, as an example.
This scenario ends with the credential number being deleted from the student's record.
This scenario continues from step 3 of the Primary scenario where the student has not achieved the credential.
This scenario ends in 1 of 2 ways:
This scenario continues from step 5 of the primary scenario where the student has already been awarded or re-issued with the credential, but the credential was not ordered.
This scenario ends with the student receiving the credential document.
This scenario continues from step 5 of the Primary Scenario or step 1 of Alternate Scenario #1. Where an order already exists for the awarded credential, a new order is unable to be generated for that credential.
This scenario ends with no order being created for the credential because the document has already been ordered.
This scenario continues from step 5 of the Primary Scenario or step 1 of Alternate Scenario #1 where the credential number is in an awarded state (via initial awarding or subsequent re-issuing) and an edit to the legacy credential number information is needed.
This scenario ends with the Legacy Credential Number information being edited and saved.
This scenario continues from step 5 of the Primary Scenario where Student Records determines that an awarded credential that was previously deleted, but be undeleted. This could occur where Student Records deleted the credential number for the student in error.
This scenario ends with the credential number being undeleted and therefore, making that credential number visible again on the student's record via myPass, the DAR and the Transcript.