This is an overview of PASI's fee calculation and payment collection/management functionalities and processes.

The following services are offered by the Ministry where the requestor (generally the student) are required to pay a processing fee:

1. Transcript Orders
2. Diploma Exam Registrations
3. Diploma Exam Mark Rescore Requests

These are refer to as Payment Items in this document.

PASI supports these services by providing the following fee management functionalities for Payment Items:

1. Fee calculation
2. Fee collection through
   1. Self-serve online payment
   2. Manual collection entry
3. Payment reconciliation
4. Receipt generation
5. Refunds

While PASI does collect information about amount of fee due and collected for Payment Items in order to identify a Payment Item as 'paid', it is not meant to be a point-of-sale system, nor is it meant to be the source of truth for payment transaction information.

• Payment Item
• EPS2 (Electronic Payment System)
• Sales Register
• Credit Card POS

Each type of Payment Item has its own fee calculation logic:

• For Diploma Exam Registrations, the Diploma Exam Fee Calculator is used
• For Transcript orders, the Construct Document Order (System Service) service determines the fee when the order is submitted
• For Diploma Exam Rescore, the myPass' Create Rescore Request - Public (myPass) / Add Diploma Exam Rescore Request screens determines the fee required.

Self-service Online Payment is available if a user submits their Payment Item through myPass. myPass integrates with EPS2 (Electronic Payment System) to collect payment online.

The pattern used in myPass for fee collection is as follows:

1. User enters their billing information on a myPass screen
2. User is directed to the EPS2/Bambora screen for payment
   1. EPS2 screen, the following processing occurs in PASI to start a payment transaction with EPS2 to launch the EPS2 screen:
      1. An Electronic Payment System Invoice record is created to track the transaction
      2. The following information is sent to EPS2:
         1. Billing information entered by the user
         2. The Amount Due and the GST amount (if required)
            1. The amount values will be assigned the appropriate GL codes for the EPS2 transaction
   2. When user completes form on the the EPS2/Bambora screen, they are redirected back to myPass
      1. myPass will then determine the payment status from EPS2 to update the transaction record and the Payment Item accordingly.

For more information on online payment functionality for each specific Payment Item please refer to:

• Order a Transcript
• Register for a Diploma Exam
• Create Rescore Request - Public (myPass)

Students can also pay by mail (cheque/money order). When the payment is not collected online, the payment transaction is recorded outside of PASI:

• Student Records utilize their Sales Registers to record the payment
• Assessment sends the payment to Finance who then uses EPS2 as their point-of-sale system to record the payment

While PASI is not used to record the actual payment transaction, Student Records/Assessment must manually indicate in PASI that the Payment Item has been paid for. This generally involves the user recording in PASI that the Payment Item is paid for, along with a Payment Reference ID that is used to reference the payment transaction.

Ministry users also have the ability to 'waive' the fee for the student under special circumstances; in those cases they would indicate in PASI that the Payment Item is 'paid' for through a waiver, and $0 is collected for the transaction.

Reconciliation processes are in place to resolve any pending payment or inconsistencies.

A reconciliation process exist in PASI to reconcile any pending/lost EPS2 payment transactions, in case the user fails to complete the form on the EPS2/Bambora screen; see PASI EPS2 Payment Reconciliation for more information.

myPass provides students and connected 3rd party users receipts for Payment Items that has been paid for on demand. This allows connected myPass users to download the receipt PDF at their convenience.

All receipts generated in myPass follows a similar layout/format; the content differs depending on the Payment Item type and the Payment Method (online through EPS2 or manual collection). Please see the Payment Receipts Specification for more information.

All fees collected for Payment Items are advertised as non-refundable processing fees. However, there may be exceptional circumstances where a refund will be granted. For more information please refer to the Issue Refund of Fees business process.